Rewarding loyalty - it's only natural
- At The Natural Dog we offer our Loyalty Program so you can be rewarded for purchasing the food and treats your pet already loves.
Easy As 1-2-3
It's a simple to take advantage of our Loyalty Program and receive FREE* products:
Step 1: Create a customer account in-store or online (If you're unsure if you already have one, contact us and we'll check for you)
Step 2: Look for our Loyalty Program icon on participating products and purchase the required amount of bags or cans from participating brands within a 12 month period
Step 3: Redeem your FREE* product
|A Pup Above||12||bags||1|
|Boss Dog (Goat Milk)||12||bottles||1|
|Boss Dog (Frozen Yogurt)||12||4 packs||1|
|Chicken Soup for the Soul||12||bags/cases||1|
|Dr. Marty (Food)||12||bags||1|
|Dr. Marty (Supplements)||5||tubs||1|
|Dr. Marty (Treats)||8||bags||1|
|Grandma Lucy's (Food)||12||bags||1|
|Plato Pet Treats||10||bags||1|
|Stella & Chewy's (Dry)||6||bags||1|
|Stella & Chewy's (Freeze Dried/Frozen)||12||bags||1|
|Taste of the Wild||10||bags/cases||1|
|Taste of the Wild Prey||8||bags||1|
|Whole Earth Farms||12||bags/cases||1|
Not a Loyalty Program Member? Questions?
Ask a staff member in-store to help or contact us today!
Free product is applied as a coupon reward on your customer account and is specific to each brand. For example, Fromm rewards can only be used on Fromm products (dog/cat food, wet/dry food, treats, and any other eligible products of the same brand will accumulate towards a single coupon reward to be applied to your account). The coupon reward is an average dollar value of the required amount of eligible purchases within the brand.
Loyalty Program eligibility is determined based on brand as well as delivery method. Some purchases made online are not eligible for Loyalty Program benefits due to vendor agreements. Contact us to determine specific eligibility.
Our Loyalty Program is currently only available for In-store, Curbside Pickup, or Local Delivery purchases.
Q: What can I redeem my reward for?
A: Once your reward is added to your account, redeem it on any item that is the same size under that brand and line. For instance, if you've bought the required number of 25 lb bags of PureVita Grain Free Dog Food, you can redeem your reward for any 25 lb bag of PureVita Grain Free Dog Food. It does not have to be the same recipe - only the same brand, line, and size. Redeemed items must be of equal or lesser value than purchased items.
Q: Can I get my free item delivered for free?
A: Your free product is not eligible for free Local Delivery on its own. Delivery charges will apply unless you make additional purchases that equal the $59 subtotal requirement for free delivery. A good option may be to add your free item to your next qualifying delivery. Free products are not eligible for free shipping. Shipping charges do apply and are based upon total order weight.
Q: Where's my free stuff?
A: You can easily track your current Loyalty Program counts in your online account profile or by asking a cashier the next time you make an in-store purchase. To redeem your free product, follow these easy steps:
- In-store: Simply ask the cashier to apply your Loyalty Program credit during your purchase.
- Online: Add the eligible items to your cart and during the checkout process keep your eye out for a green-highlighted coupon and click the Apply button next to it.