/* Custom CSS - Hello From FieldStack */ .delivery-heading { font-weight: 500; } /* Font Imports */ @import url("https://fonts.googleapis.com/css2?family=Open+Sans:wght@300;400;600;700;800&display=swap"); .faq-subheader { max-width: 1160px; margin-left: auto; margin-right: auto; } .flex-row { display: flex; justify-content: space-between; align-items: center; max-width: 900px; width: 100%; margin-left: auto; margin-right: auto; margin-top: 40px; } .flex-col { width: 33%; padding: 0 15px; text-align: center; } .flex-col img { display: block; width: 100%; } .icon-text { display: block; font-size: 22px; margin-top: 20px; } .feature-checklist { display: flex; justify-content: center; margin-left: auto; margin-right: auto; margin-top: 40px; } .feature-checklist ul { } .feature-checklist li { font-weight: bold; margin-bottom: 12px; } .feature-checklist i.fas.fa-check-circle { color: green; margin-right: 7px; font-size: 18px; } .faq-section { max-width: 700px; display: flex; flex-wrap: wrap; justify-content: center; margin-left: auto; margin-right: auto; } .collapsible-container { margin-bottom: 20px; width: 100%; }
DUE TO INCLEMENT WEATHER, SOME DELIVERIES MAY BE DELAYED
We have a treat in store for you

We’ve designed our new website with you in mind. With new features and functionality, your improved online shopping experience will match the same great service you’ve come to expect from The Natural Dog and Nature's Emporium.


cart icon Streamlined
Shopping
Experience
monitor icon Optimized
Account
Management
gift icon Member
Perks
!
  • Shopping by Category for easy browsing
  • Robust product filtering to narrow your search
  • Easy reordering from your customized account
  • Personalized product lists for future reference
  • Simplified online management of your Auto Ship orders
  • Availability of Loyalty Program to all customers - in-store or online
  • Access to your Loyalty Program details and progress
  • Access to sales, coupons, & other promotions

You have questions? We have answers.


This is my first time on the new site. How do I access my account?

The first step is to reset your password here.

Where can I view and edit my Auto Ship order?

Once you're able to log in successfully, go to My Account>Account at the top of your screen or by clicking here.

How do I update my payment methods or addresses?

Update your payment methods and addressees by going to My Account>Account at the top of your screen or by clicking here.

Can I still have a recurring pickup order?

You can easily reorder products under My Account>Orders and select Curbside Pickup during the checkout process.

Can I still have my order delivered locally?

Good news! We will still deliver locally. To offer the best quality service we can, we have reduced our radius to 10 miles from your local store. Live further than 10 miles out and don't want to take advantage of our Curbside Pickup service? No worries - we offer reasonably-priced shipping to the contiguous US.

Where can I view my Loyalty Program information?

Once your online and in-store accounts are linked, view how many bags or cans you have left to purchase before receiving your free items by going to My Account>Account at the top of your screen or by clicking here.

How do I link my online and in-store accounts?

Your online and in-store accounts need to utilize the same email address. You can change your email address online in your Account Profile and you can change your address in-store by speaking to an associate.

How can I find grooming rates or book an appointment?

You can find email addresses and phone numbers for your local salon by clicking here.

How do I access the Doggie Daycare site?

See the Services menu at the top of your screen or click here.


Don't see your question?

Contact your local store, email us, or contact us here.